In 2012, the New Zealand Ministry of Foreign Affairs and Trade (MFAT) commissioned Sustineo to provide ongoing monitoring and evaluation (M&E) support services to its Timor-Leste Community Policing Program (TLCPP). Sustineo provides expertise to the program that assists with verification of outputs, outcome, and impact, while simultaneously building capacity within core local project partner organizations.
The approach design was founded on a clear TLCPP programme logic – understood as a model of the anticipated cause and effect relationships underlying what TLCPP does (the activities) and the changes (or outcomes) to which the Programme intends to contribute. This centres on establishing TLCPP’s contribution to outcomes and impacts as one factor among many possible contextual influences. Through a collaborative and participatory approach to M&E, a question-based approach to monitoring that focuses data collection and indicators on core areas associated with the Results Framework.
Sustineo has piloted a Participatory Organisational Capacity Assessment (POCA) method to initiate capacity building activities with partner organisations. The POCA uses a set of participatory tools in a workshop format to gather information directly from primary stakeholders about the core domains of the organisational capacity. The tool is designed to reveal the organisation’s understanding of what they are doing well and where they can improve. Throughout this project, the use of the POCA has been important in creating a foundation for capacity building and monitoring framework development.
Substantial achievements have been made to date.