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Knowledge, Attitudes and Practice Survey

Client: Australian Federal Police - International Development Group
Police officers in Timor Leste
Project date

In March 2015, Sustineo was contracted by the AFP International Deployment Group (IDG) to design, test, validate and conduct a pilot Knowledge, Attitudes and Practices (KAP) Survey to address the gap in AFP knowledge about what the IDG’s counterpart police officers know, how they feel about a situation and how they respond. The specific purpose of the project was to determine whether a KAP survey method is adaptable to the policing context, and if so, develop an instrument for implementing a KAP survey for use by the IDG.

Sustineo worked closely with the IDG throughout the implementation of the project. This engagement was maintained through the design, testing and revision of the survey questions. The resultant survey consisted of 56 questions across the knowledge, attitudes and practices fields and investigated core policing skills, leadership and gender issues, as well as basic demographics.

The pilot survey was initially planned for pilot implementation in Timor Leste, however during the project’s implementation the project scope was revised due to logistic issues pertaining to the IDG work in-country and the pilot was rolled out amongst IDG and ACT Policing participants. 

Through three phases of testing, the survey was piloted with 60 participants. Within each phase, feedback was integrated into the revision of survey questions and survey. The survey was conducted using Akvo FLOW, a tablet-based field survey system for collecting, managing and analysing geographically referenced survey data. 

Sustineo produced a comprehensive report reviewing the effectiveness of the KAP survey method and its utility in a policing context. The report identified that the KAP survey method fills a gap in current IDG monitoring and evaluation systems, and could be usefully applied to provide insights on how the difference in dynamics between what people know, how they feel and how they behave, influences the performance of individuals within policing organisations. The report included a finalised survey instrument, with guidance for us, with a set of questions that could add value to the broader baseline and monitoring and evaluation systems the IDG have in place. The report identified key recommendations and identification of clear next steps for implementation of the survey within IDG missions in the Asia and Pacific regions.