Insight · 9 May 2012
Is it working? Indicators, goal displacement and the case of the AusAID ARF.
Increasingly, organisations – including government departments – are looking to evaluate the impact of their actions and build an evidence-base around what works. It’s something that’s easy to say but a harder to do: this kind of work requires people to really think clearly about what they’re trying to achieve. Often, the next step is to define indicators for these things – reliable signs that show whether we’re achieving the goals we’ve set or not.... But there are a few places this process can get off track.